Privacy Policy

Effective Date: October 9, 2025

This Privacy Policy remains in effect until it is amended, updated, or replaced by a new version. Any changes will take effect immediately upon publication on this website.

At lelagagua.com (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, access digital resources, or subscribe to our newsletter.

By using our website, you agree to the practices described in this policy.

1. Who We Are

This website is operated by Aivelli, a registered sole proprietorship based in the Netherlands. The platform lelagagua.com is managed and operated by Lela Gagua as part of Aivelli’s digital services.

If you have any questions about this policy or how we handle your data, contact:

📧 legal@lelagagua.com

📍 Eindhoven, the Netherlands

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Email address: when you subscribe to our newsletter, download resources, or create an account
Login credentials: email and hashed password (when creating a user account)
Usage Data: IP address, browser type, device type, referring pages, time spent, and interaction data (via Google Analytics)
Transaction Data: product purchases or course enrollments (note: all payment data is handled externally by Stripe)
Communication Data: messages submitted via contact forms or email

ℹ️ We do not collect full names, addresses, or payment card data.

3. How We Use Your Data

Your data is used to:

Provide access to free and paid resources and courses
Allow you to create and manage your account
Send newsletters and community updates (with your consent)
Respond to inquiries and support requests
Monitor and improve website performance
Comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

We process your data based on the following legal grounds:

Consent – when you sign up for our newsletter or accept cookies
Contractual Necessity – to deliver the services and digital products you’ve requested
Legitimate Interests – to run and improve our website, protect against fraud, and manage basic analytics
Legal Obligation – for tax, accounting, and compliance purposes

5. Data Storage and Security

Your data is securely stored using GDPR-compliant hosting (Strato, Netherlands). We apply technical and organizational security measures including:

HTTPS encryption
Secure password hashing
Access control and monitoring
Data minimization

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Sharing Your Data

We do not sell or rent your personal data. However, we may share it with:

Stripe – for payment processing (data entered on Stripe’s website only)
Google Analytics (via SiteKit) – for tracking visitor behavior
Hosting provider: Strato (Netherlands) – for secure website operation
Email system: Newsletter Plugin (WordPress) – for sending email communications

All third parties process data according to applicable data protection laws and under strict agreements.

7. International Data Transfers

Some data may be transferred outside the EEA (e.g., to the United States) to service providers like Stripe and Google. In these cases, we ensure compliance through:

Standard Contractual Clauses (SCCs)
Other lawful safeguards recognized under the GDPR

8. Cookies and Tracking Technologies

We use cookies to:

Analyze site traffic and user behavior (via Google Analytics)
Enable basic website functionality (e.g., login sessions)
Facilitate video embeds and external integrations (e.g., YouTube)

You will be notified and given the option to manage your cookie preferences upon visiting the website.

A dedicated Cookie Policy is available for more information.

9. Your Rights Under GDPR

As a user in the EU/EEA, you have the right to:

Access the data we hold about you
Correct inaccurate or outdated data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with your national data protection authority (e.g., the Dutch Autoriteit Persoonsgegevens)

To exercise any of these rights, contact: legal@lelagagua.com

10. Children’s Privacy

This website and its content are intended for adult professionals. We do not knowingly collect personal data from individuals under 16 years of age. If we become aware that a minor has submitted personal information, we will delete it promptly.

11. External Links and Embeds

Our website may link to or embed content from third-party platforms (e.g., Instagram, LinkedIn, YouTube). These platforms may collect user data independently. We encourage you to review their privacy policies before interacting with their content.

12. AI-Generated Content Disclaimer and Limitation of Liability

Some of the content, examples, and resources provided on this website may be created or assisted using artificial intelligence (“AI”) tools. While all reasonable efforts are made to ensure accuracy, completeness, and relevance, AI systems can produce errors or omissions.

The materials available on this site are provided for general informational and educational purposes only and should not be construed as professional, legal, financial, or business advice.

No guarantee is made as to the accuracy or reliability of AI-generated outputs or related materials. Users are responsible for independently verifying any information before relying upon it and for applying their own professional judgement when using any content, tool, or resource provided.

Aivelli and its representatives shall not be held liable for any loss, damage, or consequences arising directly or indirectly from the use of, or reliance on, information generated or presented with the assistance of AI tools.

13. International Users

Our services are based in the Netherlands and governed by the General Data Protection Regulation (GDPR). If you are accessing our website from outside the European Economic Area (EEA), please note that your data may be processed in accordance with the laws and regulations of the Netherlands and the European Union.

By using our services, you consent to the transfer and processing of your data in the Netherlands or other jurisdictions where our service providers are located. If your local laws require different protections, we encourage you to review this Privacy Policy carefully and contact us if you have any questions

14. Updates to This Privacy Policy

We may revise this policy from time to time. Any updates will be posted on this page with an updated effective date. Continued use of the website implies acceptance of the revised terms.

15. Contact Information

For all privacy-related inquiries, contact: