Privacy Policy

Effective Date: May 26, 2025

At lelagagua.com (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website.

By using our website, you agree to the practices described in this policy.

1. Who We Are

This website is operated by Lela Gagua, based in Eindhoven, the Netherlands.

For any privacy-related questions, contact: legal@lelagagua.com

2. What Data We Collect

We may collect and process the following types of personal data:

• Contact Information: name, email address (e.g., when you sign up for the newsletter or create an account)
• Account Details: username, password (hashed), preferences
• Usage Data: IP address, browser type, device type, pages visited, time spent
• Communications: messages you send us via forms, email, or other channels

3. How We Use Your Data

We use your data to:

• Provide access to free and future paid content
• Send newsletters and updates (with your consent)
• Respond to your inquiries
• Improve our content and website performance
• Comply with legal obligations

4. Legal Basis for Processing (Under GDPR)

We process your data based on the following legal grounds:

• Consent: when you opt in to our newsletter or register an account
• Contractual Necessity: when we provide services you request (e.g., downloadable resources)
• Legitimate Interests: to improve our website and prevent misuse
• Legal Obligation: when required by law

5. How We Store and Protect Your Data

Your data is stored securely using GDPR-compliant hosting providers. We implement technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention is required by law.

6. Sharing Your Data

We do not sell or rent your personal data. We may share it with:

• Service providers (e.g., email platforms, hosting services) under strict data processing agreements
• Legal authorities if required by law or to protect our rights

7. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection through standard contractual clauses or equivalent legal safeguards.

8. Cookies and Tracking

We may use cookies or similar technologies to analyze website traffic and enhance user experience. You will be notified and given the option to manage cookies upon visiting the site.

9. Your Rights Under GDPR

You have the right to:

• Access the data we hold about you
• Correct or update your data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to our data processing
• Withdraw consent at any time (e.g., unsubscribe from emails)
• File a complaint with a supervisory authority

To exercise any of these rights, contact us at legal@lelagagua.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

11. Contact

If you have any questions or concerns about this policy or your data, contact:

Email: legal@lelagagua.com

Location: Eindhoven, the Netherlands